Where I've done it.
Reimagining a 10.5M-member loyalty program
I lead the end-to-end member-experience transformation of Avion Rewards, directing two PMs and their 11-person cross-functional teams across Personal Banking, Small Business, and Commercial. I found that most members earn passively despite full digital access, so I'm rebuilding the experience around visible, personalized value.
Owned funding and purchase for a self-serve investing platform. Roughly tripled pre-authorized contribution setup across two low-cost releases; $450M AUA and 150K+ accounts in year one.
Built future-state operating models across Canada, the UK, and Malaysia, turning capability gaps into phased roadmaps that survived contact with delivery.
Earlier at RBC: Core Banking portfolio strategy, the Transformation Office, and the bank's inaugural Amplify innovation program. Before that, risk and security audits at AO Partners in Lagos.
Teaching product management, building with AI.
I teach product management to cohorts of working professionals, most of them new to the discipline: strategy, research, experimentation, stakeholder leadership, and the applied-AI side of the job. The assistant you just used is the kind of thing I teach people to build, agents with real tools and guardrails, not demos. I led BrainStation's AI Lab on building AI agents with OpenAI.




On stage, and in the room.
BrainStation, Toronto
BrainStation, Toronto




Where the work's been recognized.
Patent & awards
- Nominated, Product Manager of the Year, OBSIDI Awards · 2026
- Named inventor, “System for Management of Point-to-Point Transactions” (U.S. provisional patent application)
- Technology & Operations Team Award · 2025
- Digital STAR Award · 2024
Education
MM, Innovation & Entrepreneurship, Smith, Queen's University · 2016
International Business Management, Niagara College · 2015
BSc Banking & Finance, Covenant University · 2012
Certifications
Digital Business Strategy, MIT Sloan Exec Ed · 2022
Consumer Behavior, Cornell · in progress
Certified Scrum Product Owner · 2022- Lean Six Sigma Yellow Belt · 2017
- CISA · CFE · COBIT 5 · ISO 27001 LA · 2014
Mentors emerging talent with the Asian Business & Management Program at York University.
A quick hello opens the rest.
Everything above is public. Résumé, references, and what I'm looking for next open once I know who I'm talking to, no account, just an introduction.
References
Leaders and peers I've worked with, and the context on what they saw.
What I'm looking for next
Candid on the kind of role, team, and problem worth moving for.